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Training & Certificate Of second grade medical secretary

CERTIFICATE HELPLINE OVERVIEW

E-Learning & Certification of second degree medical secretary: The job of a secretary in medical offices is a sensitive and laborious job that requires the benefit of high responsibility and commitment towards the patients and doctors of the medical offices. The initial moments of dealing with the patient are very important in the continuation of the relationship with the patient, and it seems necessary to create the necessary space for the patient’s comfort. Considering the fact that secretaries in medical offices, hospitals and health centers are the first to respond to the needs of patients and are also a bridge of communication between patients and doctors, they can be considered as one of the pillars It is important and essential in these centers. 2nd grade medical secretary is a job in the field of health and safety, in which the person is competent to use secretarial requirements in the office, classify the types of offices and medical centers, establish good communication with clients, set the daily schedule of the office, establish good telephone communication in the office, Archiving the files of patients in the clinic has control over the financial affairs of the clinic as a medical, social and economic unit and is related to jobs such as 1st grade medical secretary.
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Course Headings E-Learning & Certification second grade medical secretary:

+ Using secretarial tools and equipment in the office

+ Division of types of medical offices and medical centers

+ Establishing a good relationship with the client

+ Setting the office’s daily schedule

+ Establishing optimal telephone communication in the office

+ Archiving the records of office patients

+ controlling office financial affairs

Medical secretary duties:

+ Program Scheduling and confirming appointments for examination, surgery and medical consultation. + Collecting and recording medical charts, reports and correspondence with a typewriter or personal computer. + Receiving messages and documents such as laboratory results and referring them to the relevant staff. + Welcoming clients and specifying their type of work and referring them to the relevant staff. + Interview with patients to complete documents, disease history and forms such as: medication and insurance forms. + Keeping medical records, technical history and correspondence files. + Using office equipment such as: management software <a style="color: #ff6600 ;" href="https://iranelearn.com/pro/%d8%a2%d9%85%d9%88%d8%b2%d8%b4-%d9%85%d8%ac%d8%a7%d8%b2 %db%8c-%d9%85%d9%86%d8%b4%db%8c-%d9%be%d8%b2%d8%b4%da%a9%db%8c-%d8%af%d8% Office, voice messaging system and word processing software, spreadsheet and other software To prepare reports, invoices, statements and financial statements, letters, medical history and medical reports. + Send correspondence and medical documents by post, e-mail or fax. + Completing insurance forms or other requests.

Prerequisites of the second-level medical secretary E-Learning & Certification course:

+ First-level medical secretary  

FAQ

In this helpline program, RCO Academy helps you to receive a degree equivalent to your skill level by participating in the virtual course or by evaluating your supporting documents.

In this program, you can be evaluated by sending your educational records, skill training courses, a C.V of valid work experience, or participating in RCO online exam.

All  Certificate issued through RCO academy website (RCO.AC) can be queried and tracked.

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