E-Learning & Certification on the topics of the ISO 10013 quality management documentation guide: ISO 10013 standard as a “guide for the preparation of quality management system documentation” guidelines for preparing and maintaining Documentation is required. which provides assurance of an effective quality management system that fits the specific needs of the organization. In other words, this standard is responsible for encouraging the adoption of a process approach when creating, applying and improving effectiveness. Using this guide helps to create a written system. The provided guidelines are also used to codify other management systems such as environmental and safety management systems. The configuration of the quality management documentation system usually follows either the organization’s processes, or the executable structure of the quality standard, or a combination of both. Any other settings that can be used in accordance with the needs of the organization can also be used.

More details

The structure of using documentation in the quality management system can be defined hierarchically. This structure facilitates the distribution, maintenance and understanding of documentation for managers. The development of this hierarchical structure depends on the conditions of organizations. The ISO 10013 standard encourages the adoption of a process approach when establishing, implementing and improving the effectiveness of a quality management system. For the effective functioning of an organization, several related activities must be identified and managed. An activity that enables the transformation of inputs into outputs by using resources and managing them can be considered as a process. Often the output of one process directly forms the input of the next process. Applying a system of processes within an organization along with defining and interacting these processes and managing them is called “process approach”.  

Objectives and benefits of the course E-Learning & Certification Discussions of ISO 10013 Quality Management Documentation Guide :

+ Description of organizations’ quality management system + Preparing information for cross-functional groups (so they can better understand complex organizational relationships) + In order to communicate with the management of employees and the quality of their work + Helping employees to understand organizational roles and duties (in this way, employees work more purposefully and realize the importance of their work in the organization) + Understanding the relationship between employees and management + Introducing the expectations of each employee + Providing how to do things and achieve organizational goals

Other benefits :

+ Creating a clear, effective and effective framework + Providing training to New employees and updating the knowledge of current and old employees + Providing the principles of creating balance in the organization + Creating stability in organizational functions and documentation process + Providing an environment for continuous improvement + Creating a sense of trust in the customer + Providing the principles of monitoring and inspecting the quality of the organization + the process of doing Quality management systems documentation standard  

Prerequisites of the training courseGuide topics for preparing ISO 10013 quality management documentation:

+ This course does not require special prerequisites and is taught from the basics.