E-Learning & Certification of first-class medical secretary: first-class medical secretary is a job in the field of health and safety in which the person is competent to establish good communication with clients, separate hospital administrative forms, do things Administration related to the patient, establishing communication with other departments of the hospital and relevant centers, establishing favorable telephone communication with clients, drawing charts and hospital departments, carrying out the daily affairs of the department, warehousing the hospital department, implementing regulations and administrative by-laws, and having jobs such as He is a 2nd grade medical secretary. The job of a secretary in clinics is a sensitive and laborious task that requires a high level of responsibility and commitment towards patients and doctors Matab s. The initial moments of dealing with the patient are very important in the continuation of the relationship with the patient, and it seems necessary to create the necessary space for the patient’s comfort. Considering the fact that secretaries in medical offices, hospitals and health centers are the first to respond to the needs of patients and are also a bridge of communication between patients and doctors, they can be considered as one of the pillars It is important and essential in these centers.

Course Titles E-Learning & Certification Medical Secretary One:

+ establishing a favorable relationship with the master Reference and colleagues

+ Separation of hospital administrative forms

+ Performing administrative tasks related to the patient

+ Communicate Administrative with other hospital departments and related centers

+ Making good phone connections

+ Drawing chart and hospital departments

+ Doing the daily affairs of the hospital ward

+ Storage of different departments of the hospital

+ Implementation of regulations and administrative regulations

Duties of the medical secretary:

+ Planning and making appointments for examination, surgery and medical consultation. + Collecting and recording medical charts, reports and correspondence with a typewriter or personal computer. + Receiving messages and documents such as laboratory results and referring them to the relevant staff. + Welcoming clients and specifying their type of work and referring them to the relevant staff. + Interview with patients to complete documents, disease history and forms such as: medication and insurance forms. + Keeping medical records, technical history and correspondence files. + Using office equipment such as: office management software, voice messaging system and word processing software, spreadsheet and other software to prepare reports, invoices, Financial statements, letters, medical history and medical reports. + Send correspondence and medical documents by post, e-mail or fax. + Completing insurance forms or other requests.

Course prerequisites E-Learning & Certification first class medical secretary: + This course is taught from the basics and does not require special prerequisites.