E-Learning & Certification of the hotel manager, has been created to familiarize people with the hotel manager. Hotel management is a part of the tourism industry. Today, only having capital is not enough for the development of hotel business, but the knowledge, skills and capabilities of human resources, including hotel managers, are a very key factor. A hotel manager is a person who is familiar with management principles and hotel skills, including ways to manage employees, how to communicate with customers, how to use hotel management systems, and hospitality principles. He oversees everything from hotel maintenance and cleaning to budget management and marketing. The hotel manager can be a hotel investor or only have a hotel management position. The hotel manager must have good business skills. He must have good communication skills and be able to quickly identify problems and find solutions for them. The ability to make quick and timely decisions is one of the most important characteristics of a good hotel manager.

Duties of the hotel manager:

• Determining the annual budget
• Analyzing financial information and statistics
• Determining business goals and marketing strategies li>
• Determining the duties of employees of different hotel departments and their management and control
• Creating coordination between different hotel departments
• Ensuring the existence of security at the desired and necessary level
>
• Receiving and investigating customer complaints and opinions
• Ensuring compliance with the rules and guidelines in the hotel, including having a license, health, safety laws, etc.

Course Titles virtual learning Hotel manager :

• Organization and analysis of hotel formations
• Effective communication with guests and customers of the hotel
• Management and leadership in the hotel
• Monitoring of the hotel departments
• Cost control in the hotel
• li>
• marketing and sales of hotel rooms and services
• design and implementation of hotel interior decorations
• analysis of different sectors of the tourism industry
• Correspondence and communication within and outside the organization
• Implementation of laws and regulations related to hotels

Prerequisites for the hotel manager course:

[list_negative] This course is pre There is no special requirement and the course is taught from the basics. [/list_negative]