E-Learning & Certification of room service host, has been created to fully familiarize people with the tasks of room service host. Proper reception for guests and especially special guests (VIP – VIP TOP – CIP – DG-OS) in their room and organizing proper reception of other hotel guests in the room and mastering taking food and drink orders over the phone are the duties of the host. It is room service.

What is hotel room service?

Room service is one of the hotel services that Guests They can order food or drink and have it delivered to their room and eat it. Of course, it is important to know that these services are provided only by medium and luxury hotels (three star hotels and above), for example, if you have booked a friendly hotel, motel or guest house, you should not expect to receive such services. Room service is actually a subset of the food and beverage department in luxury hotels. Another point is that in some hotels, room service is provided 24 hours a day, while some hotels provide this service only at the end of the night. In addition, the prices of food or drinks in room service are usually higher than the food in the hotel restaurant due to the ease of access.

Course Titles virtual learning >Quantity and quality control of orders

Obtaining unit acceptance list from OS – DG – CIP – VIP – TOP VIP

Responding to administrative correspondence

Performing service procedures In the OS-DG-CIP-VIP-TOP VIP room

Controlling how to receive guests

Organizing and monitoring the affairs of the employees under supervision

Using the trolley and Wheels for transporting food to the guest room

Prerequisites for the room service host course:

[list_negative] This course does not require special prerequisites and the course is taught from the basics. [/list_negative]